Our Help Desk Service has two different Support Options, depending on the level of urgency. 

In order to activate your Support service you must open a Trouble Ticket through one of the two options below

The Service is available to customers with an active Support Agreement with regular payments.

For a faster and more efficient response from our side, please, do not contact the Consultants directly; the request would be funneled to the Trouble Ticketing system anyway, resulting in longer intervention times.