SAP Business ONE Analytics
Outperform the competition with intelligence, thanks to SAP Business One Analytics.
Data and analysis improve customer engagement in midsized businesses.
The main challenges for Customer Experience professionals are:
-Create a complete customer picture
-Provide a personalized and consistent customer experience
-Understand and segment customers on the basis of buying habits
-Plan campaigns and monitor success
-Get timely and relevant information without relying on EN
-Provide executive reports