SAP Business ONE Analytics
Outperform the competition with intelligence, thanks to SAP Business One Analytics.
Data and analysis improves customer engagement in midsize businesses.
The main challenges for Customer Experience professionals are:
-Create a complete customer picture
-Providing a personalized and consistent customer experience
-understand and segment customers on the basis of buying habits
-planning campaigns and monitoring success
-Get timely and relevant information without relying on EN
-Provide executive reports